Privacy Policy for Neita's Nest Bed and Breakfast Website

Effective Date: October 13, 2023

1. Information We Collect

1.1 Personal Information

  • Contact details: such as your name, email address, phone number, and mailing address.
  • Reservation information: including the dates of your stay and room preferences.
  • Payment information: when you make a reservation, we may collect payment details necessary for the transaction.

1.2 Non-Personal Information

  • Log data: we automatically collect information about your browser, device, and how you interact with our website.
  • Cookies and similar technologies: we use cookies and other tracking technologies to enhance your browsing experience and to analyze website traffic.

2. How We Use Your Information

2.1 To Provide Services

  • To process reservations and payments.
  • To communicate with you about your stay, including confirmations, updates, and post-stay surveys.
  • To respond to your inquiries or requests for information.
  • To personalize your experience and improve our services.

2.2 Marketing and Promotions

  • To send you promotional materials, special offers, newsletters, and updates about Neita's Nest.
  • To analyze and improve the effectiveness of our marketing campaigns.

2.3 Legal and Safety

  • To comply with legal obligations.
  • To protect the rights, safety, and property of Neita's Nest and its guests.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

  • We may share your information with service providers that assist us in operating our business and delivering services to you (e.g., payment processors, email service providers).

3.2 Legal Compliance

  • We may disclose your information to comply with legal requirements, respond to law enforcement requests, or protect our rights, safety, and property.

4. Your Choices and Opt-Out

You have choices regarding the information you provide and how it is used:

4.1 Marketing Communications

  • You can opt out of receiving marketing communications from us at any time by following the instructions in the communication.

4.2 Cookies

  • You can manage your cookie preferences by adjusting the settings in your web browser.

5. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

6. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes via our website.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using our contact form

We appreciate your trust in Neita's Nest Bed and Breakfast and are committed to protecting your privacy.

Michelle

October 13, 2023

Visiting Neita's Nest was an absolute delight. The rooms were tastefully decorated and furnished. The bed was comfortable. We enjoyed the beautiful mountain scenery while eating breakfast and using authentic Jamaican products. Our host, Michelle, was amazing. She made us feel at home, and I felt sad when I had to go. Thank you for the wonderful experience.
Patrice Djo
Guest
We arrived at Neita’s Nest after cancelling our hostel accommodation. Michelle (the owner) responded to our request to stay immediately and even arranged for a taxi (with Lester - who is an excellent guide) to pick us up. Within 15 minutes we were on our way to Neita’s and it was the best decision we made! The place is absolutely beautiful, the rooms are light and airy with amazing views overlooking Kingston from the hills...Michelle provide[d] everything we could need and offered us tea before bed. Dressing gowns, towels, fresh water - it was so lovely...The breakfast was delicious - coffee, fresh juice, fresh fruit, bread and eggs… Thanks, Michelle for being an excellent host and making us feel so welcome 😊😊
Rebecca Podd
Guest
Warmth and comfort great hostess and a wonderful serenity of location... enjoy your stay.
Noel Edward Holtz
Guest