Service Charges and Tips Our rates do not include service charges or tips. If you wish to express your appreciation for the service you have received, you are welcome to tip our staff. Please do so directly and for an amount at your own discretion.
Booking & Cancellation Policy You will be pleased to know that we do not charge a premium rate for the holiday seasons, but we do require a non-refundable first night deposit to confirm your booking. In case of a cancellation prior to 30 days before arrival, your deposit will be credited to another stay within 365 days of your original check-in date. Cancellations within 30 days of arrival receive neither refund nor credit to another stay.
Environmental and Health Concerns We ask that you assist us in being environmentally conscious. Please expect fresh bed/bath linens on arrival and for linens to be changed every 4 days. Should you require more frequent changes, please leave bath linens inside the bathtub and request a change of bed linen. Surcharge of US$10 for additional linens.
Kindly turn off lights and ceiling fans when not in use.
Smoking is not allowed on the property.
Capacity of B&B Rooms All guests must be registered with the Manager of Neita's Nest. Only registered guests are allowed in the bedrooms. Each room sleeps two persons only. Please advise whether you wish 1 King sized bed or 2 Twins.
Security and Non-Guest Policy Neita's Nest offers a home stay experience. As we have always done before we opened rooms to B&B guests, we try to maintain good security for the safety of all guests, staff and residents on the property. Be assured that someone is always here once we have guests on property. It is imperative that you do NOT invite/allow strangers to the property. By 'strangers' we mean persons whom you met for the first time during this visit to Jamaica.
Please ensure that our staff knows when you are leaving the property so that the gate can be secured behind you. We will re-open for you at any time you wish. Just announce your arrival by telephone or by using the intercom at the gate. For late night and early morning arrivals we ask that you call us 20 minutes before your expected arrival so that we can open up and receive you without the need to ring the intercom which may disturb other persons who are sleeping. With adequate notice, we arrange the neighbourhood security team to receive you at the gate and wait until you are inside.
Liability Neita’s Nest assumes no responsibility for loss, damage or injury to person, property or otherwise resulting directly or indirectly from acts of God, dangers incident to the sea, fire, breakdown of machinery, equipment, acts of the Government or other authorities, de jure or de facto, wars whether declared or not, hostilities, civil disturbances, strikes, riots, thefts, pilferage, epidemics, quarantines, customs regulations, delays or cancellation or changes in itinerary or schedule, or from acts or omissions of any kind or in any way related to the accommodation or transportation offered herein or due to any other cause beyond the control of Neita’s Nest.
No warranty of safety is made by Neita’s Nest. Clients should use reasonable caution appropriate for living in a foreign country and in a home. The transportation carriers and other suppliers providing travel or other services are independent contractors and not agents or employees of Neita’s Nest. Neita’s Nest is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such supplier or for any personal injuries, death, property damage, or other damages or expenses resulting there from. Specifically, the client expressly releases Neita’s Nest from any, and all liability for property loss, personal injury or death occurring for whatever reason at Neita’s Nest, from its transportation providers or from independent contractors.
These conditions constitute the entire agreement of Neita’s Nest and the client, and they shall not be modified.